3Shape Support Alert: 

If you are experiencing the error "TRIOS release: 21-5F-DB-49-39-9D-1D-6D" when starting your TRIOS pod follow the instructions here.

Full instructions for resellers (Pod and Cart) can be found by logging into the 3Shape Support Page below and going to the Documentation - General Tools - How To Guides section.

3Shape Support for EMEA and North America will be open on Sunday February 19th, 2017. EMEA support opening hours are 9AM to 5PM CET, and North America Support opening hours are 9AM to 5PM EST.

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If you are 3Shape End-user, please contact your Reseller's 1st line support for assistance.

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