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Topics covered in the Case Management e-learning tutorial
Topics covered in the Case Management e-learning tutorial
21/10/2024The Case Management e-learning tutorial covers the following topics:
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Chapter 1: Case entry and management
- How to create a new case
- How to customize case entry display
- How to change additional settings for case entry display
- How to find and print a work ticket
- How to search for cases
- How to use advanced search option
- How to search for cases with a barcode scanner
- How to open a case record
- Overview of the case record
- How to take actions on a case
- How to adjust the schedule
- How to void the case
- Overview of the Manufacturing Manager
- How to change the case status to Manufacturing complete
- How to batch scan cases with a barcode scanner
- How to create shipment
- How to create shipments using a barcode scanner
- How to scan a tracking number for a package with a barcode scanner
- How to find the shipped case in the system