Linking cases at case entry and from the case record

Linking cases at case entry and from the case record

21/10/2024

Linking cases in 3Shape LMS will allow users to immediately see in the cases the the current case is attached to. There are multiple place you link link a case. You can view linked cases by clicking "Linked" on the top of the case records.

You can also link cases from two different clients, o patients with different names.  For example, if you have a doctor that works at multiple locations, or has left a practice for another one, you can still link the cases. If the patient's name changes, you can link those cases as well.

 

Note: Linking cases does not affect billing in any way and is only for easy referencing.

Clients can view linked cases in the case record, but cannot link cases. 

 

1)Case record > Actions > Link case

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2)Case search results > Actions gear > Link Case

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3)Case entry > Existing patient (under the same client) > View/Link patient cases

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4) To view cases once they've been linked, click on the Linked button next to the pan or case reference number at the top of the case record to see a drop-down list off all the linked cases. Clicking on any of the case reference numbers will open that case record.

Note:Linkedcases cannot be viewed from the Production Dashboard or technician logins.

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