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Requring enclosed items at case entry
Requring enclosed items at case entry
21/10/2024This article shows you how to require Enclosed Items during case entry.
To customize your Enclosed Items list please see the following article:Customizing the enclosed items list
1) Settings > Case > Case Entry Display > Enclosed Items List > Edit
2)Locate enclosed item > Actions gear > Selection required in case entry
3) Click "Yes"