Voiding a shipment

21/10/2024

This article will show you how to void a shipment that you may have accidentally shipped or no longer need.

*Note: When you void a shipment the cases will go back to their previous location in the "Ready for Client" tab

1) Case Flow > Shipping Center > Shipments & Pickups

2) Locate shipment and click Shipment # in blue

3) Click "Void"

4) Click "Ok"