Web Service Release notes

The 3Shape Web Service (PMSWEB) is a dedicated module in 3Shape Unite that enables seamless integration between third-party systems and 3Shape ecosystem components, including Unite and TRIOS scanners. It offers robust API endpoints, Command-Line Interface (CLI), and VDDS interface support for efficient data exchange, patient management, and workflow automation.

This page delivers comprehensive release notes for PMSWEB, tailored for technical audiences such as developers, system integrators, and IT professionals. For detailed API Documentation request access to the 3Shape Web Service API page by engaging with 3Shape as a potental integration partner via this form.

2025 Oct - PMSWEB 3.7.0

This release addresses critical stability issues by resolving two primary causes of 500 errors through the reintroduction of cloud peer connections and enhanced response handling during initialization. It introduces webhook support for patient lifecycle events (creation, updates, and deletions) and request handling, enabling better integration and real-time notifications. Additionally, a preview of the patient query endpoint is now available, allowing API-based patient searches. The update also includes various technical improvements and targeted bug fixes to enhance performance, logging, and maintainability.

Compatible with Unite 1.8.13.x and newer.

2025 Sep - PMSWEB 3.6.0

This is a lightweight release focused on performance improvements and compatibility updates accommodate breaking changes in Unite 1.8.13.0 related to the faster user switching feature.

Notable Fix: The long-standing firewall port configuration issue for the redirect port in Unite has been addressed - manual workaround is no longer needed.

Compatible with Unite 1.8.13.x and newer.

2025 Aug - PMSWEB 3.5.0

This release focuses on quality of life, performance and improved error logging while addressing key issues identified with PMSWEB 3.4.0 release and compatibility with breaking changes in Unite 1.8.12.0.

Compatible with Unite 1.8.12.x and newer.

2025 Jun - PMSWEB 3.4.0

This release focuses on scalability, data integrity, and interoperability — empowering dental professionals and integration partners with more reliable workflows and clearer communication across systems. We've addressed critical bugs, streamlined internal architecture, and introduced new capabilities that make CLI and VDDS integrations more robust and user-friendly. Additionally, this release improves overall quality, enhances mDNS broadcasts, and introduces port 5492 as the new default port (without mTLS), existing port 5491 with mTLS is kept for backwards compatibility.

Compatible with Unite 1.8.10.x and newer.

2025 Mar - PMSWEB 3.3.0

This release is a compatibility release for .NET 8.

2025 Mar - PMSWEB 3.2.0

Expanding next-gen API (v3) with cases thumbnail endpoint
This release introduces the third addition to the next-generation API endpoints (v3), featuring the Cases Thumbnail endpoint and an enhancement to the Cases endpoint with Unite Cloud links.
The Cases Thumbnails endpoint allows client applications to retrieve a 2D thumbnail of a specific case in 3Shape Unite by using the unique caseID obtained from the GET /v3/patients/{caseID}/cases endpoint.
The Cases endpoint now provides Unite Cloud links that lead directly to Unite Cloud with selected case.

Webhooks
Partners can now subscribe to relevant updates via webhooks, that will notify PMS app about changes in Unite, e.g. added media items, created cases.