What are the firewall rules for 3Shape Dental System

What are the firewall rules for 3Shape Dental System

08/11/2023

Essential Firewall Port Requirements for Dental System Installation and Use

This article lists ports that should be open in the firewall when installing and using 3Shape Dental System.

NOTE: The list of ports was updated for DS 2024, and some of the components (programs\services) may not be present in the lower versions.

NOTE: If either of the ports is not open, the user should contact their local IT assistance to open the ports.

Dental System

Port

Protocol

Program / Service

27027

TCP

C:\Program Files (x86)\3Shape\Dongle ServerService\DongleServer.exe

27028

TCP

C:\Program Files\3Shape\Updater\DentalUpdaterService.exe

27029

TCP

C:\Program Files\3Shape\BackupService\DentalBackupService.exe

27030

TCP

C:\Program Files\3Shape\CommunicateService\DS3SComService.exe

27031

TCP

C:\Program Files\3Shape\DentalManagerService\DentalManagerService.exe

80

TCP/UDP

Interaction via HTTP (e.g. dongleserver service, opening 3SCom web site)

21

TCP

Interaction via FTP (e.g. Inboxfunctionality, download center)

443

TCP

Interaction via HTTPS(e.g. with 3SChape Communicate server, licenseserver)

25

TCP

Interaction via SMTP(e.g. sending of emails if fail happened in Inbox)

27032

TCP

Dental Manager Service

27033

TCP

Token service

27034

TCP

Remote control service

27035

TCP

Notification Manager

3Shape Communicate

Port

Protocol

Destination

80

TCP

EMEA:

www.3shapecommunicate.com [191.235.128.132]

Americas:

us.3shapecommunicate.com [137.116.118.135]

APAC:

as1.3shapecommunicate.com [207.46.130.122]

443

TCP

General:

users.3shapecommunicate.com [137.116.115.186]

auth.3shapecommunicate.com [137.116.115.186]

dme.3shapecommunicate.com [191.237.69.109]

connections.3shapecommunicate.com 

sironaintegrationdiscovery.3shapecommunicate.com

caseaccesslink.3shapecommunicate.com

portal.3shapecommunicate.com

chatcomponent.3shape.com

EMEA:

www.3shapecommunicate.com [191.235.128.132]

eu15.3shapecommunicate.com [94.245.89.109]

Americas:

us.3shapecommunicate.com [137.116.118.135]

am15.3shapecommunicate.com [191.236.56.157]

APAC:

as1.3shapecommunicate.com [207.46.130.122]

as15.3shapecommunicate.com [191.234.23.106]

3Shape Account, License and Update Services

Port

Protocol

Program / Service

443

TCP

 

identity.3shape.com

data.identity.3shape.com

profile.identity.3shape.com

consents.3shape.com

treatmentgroups.identity.3shape.com

management.identity.3shape.com

ui.management.identity.3shape.com

companymigration.identity.3shape.com

ui.companymigration.identity.3shape.com

status.3shape.com

lms.3shape.com

store.3shape.com

443

TCP

client.license.3shape.com

distribution.api.cat.3shape.com

3Shape Unite (Smile Design, Splint Studio, Implant Studio)

Port

Protocol

Program / Service

5480

TCP

C:\Program Files\3Shape\Dental Desktop\DentalDesktopServer.NTService.exe

5481

TCP

5482

UDP

5483

UDP

5484

TCP

Any

TCP/UDP

C:\Program Files\3shape\Dental Desktop\dentaldesktop.exe

Microsoft SQL Server 2017

Port

Protocol

Service

1433

TCP/UDP

 

 

C:\Program Files\Microsoft SQL Server\MSSQL11.THREESHAPEDENTAL\MSSQL\Binn\sqlservr.exe C:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe

1434

TCP/UDP

443

TCP

80

TCP

5000-5010

TCP

1066

TCP

1666

TCP

3Shape FTP, Feedback reports

Port

Protocol

Program / Service

21

TCP

ftp.3shape.com

21

TCP

feedback.3shape.com

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