Managing Multiple Subscriptions: TRIOS Ortho, Studio applications and Several Trios Licenses
20/03/2024If you have additional software modules like TRIOS Ortho or Studio apps, please note that 3Shape will only manage after-sales services and subscription management for clinics with a TRIOS scanner.
This means that any Ortho product or other software belonging to a lab (without a TRIOS subscription) will not be handled by 3Shape. If you own a lab and have such products, your reseller will continue to provide support and manage subscriptions.
On the 3Shape Webshop, you will find the TRIOS module along with add-on software (such as Ortho or Studios).
NOTE:
If you do not see some products on Webshop, to renew an add-on software license, you will need to provide the following information: the TRIOS dongle and the lab dongle numbers. Contact 3Shape Support, and we will assist you in making all licenses visible and available for renewal on the Webshop.
For stand-alone apps (without TRIOS licenses)
If your current reseller is unable to assist with license renewal, we can help you find a new reseller.
Please, check additionally:
https://support.3shape.com/en_US/license-how-to/how-do-cad-points-work