3Shape Trusted Connection EOL

3Shape’s Trusted Connection program for 3Shape TRIOS Design Studio® offers a fully integrated workflow from scanning, designing, and milling with seamless integration of 3rd party CAM. This is a good solution for CAD-CAM workflow that we have had for years. However, this program is limited to TRIOS Design Studio and only selected milling machines. Also, for this solution, any validation of a new material or integration of a new machine is a very long process as every indication in every material must be checked and verified several times to ensure the optimal settings.

Therefore, with the above in mind, we have developed our next generation CAM solution - 3Shape Produce. 3Shape Produce provides a unified and seamless user experience for production with 3Shape Studio Apps (Implant Studio, TRIOS Design Studio, Splint Studio), Model Maker and Model Builder Express and it includes both milling machines and 3D printers.
Now with 3Shape Produce the manufacturer tests the materials and then goes through a new validation protocol to ensure restorations quality. This process takes much less time than with the Trusted Connection, so more machines and materials can be integrated with our software.

To learn more about 3Shape Produce, see the relevant section on our Partner Portal.

When exactly will Trusted Connection be discontinued?

CAM Server (incl. Trusted Connection) will no longer be supported after November 1, 2025.
To ensure a smoother and more modern manufacturing experience, 3Shape has introduced 3Shape Produce as the supported replacement.
While CAM Server will still be available inside Dental System in its current form, it will no longer receive updates or support.

For users of TRIOS Design Studio version 2022.2.6 or below with CAM Server, we recommend upgrading to newer version of TRIOS Design Studio with 3Shape Produce to get access to the latest machine integrations and improved workflows.
If you would like to stay on TRIOS Design Studio version 2022.2.6 or below with CAM Server and Trusted Connections, alternatively you can continue using it. Please keep in mind that this setup is not supported and software upgrades will be suggested automatically when available. Additionally, if upgrade was performed, it cannot be reversed.

What will happen to the machines that are currently connected via Trusted Connection when updating to 3shape Produce?

There are two scenarios of what will happen after upgrading to the latest software version:

1. If the machine is integrated with 3Shape Produce, you will be able to send your designs directly to the CAM software or export them as .stl files via the Save to folder option.
2. If the machine is not integrated with 3Shape Produce, only the Save to folder option to export your design as .stl file will be available.

What machines that were supported via Trusted Connection will not be integrated with Produce?

To learn more about the differences between the Trusted Connection and Produce, see this article.