Missing machine/materials in Splint Studio starting from DS after upgrade to 3DD

When you attempt to design an order from Dental System(2020.1.0) with Splint Studio (Unite or Dental Desktop version no machine/material is available to proceed with the design, blocking you from using the desired workflow:

Resolving machine/material availability issues in Dental System with Splint Studio integration

Workaround: Work with Splint Studio under Dental Desktop/Unite, not using the integration with Dental System.

In order to solve this problem, you will need to update to aversion of Splint Design superior to R1.0.11 (

If the issue continues after updating, contact 3Shape Support for further assistance.

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