Karyna Yashchenko
karyna.yashchenko@3shape.com

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2 Articles Written Last Month

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Updated November 18th, 2024 by Karyna Yashchenko

How License Renewal Works for Labs

If you have additional software like Orthodontic Planner, Clear Aligner Studio, or other Studio apps, please be aware that 3Shape only handles after-sales services and subscription management for clinics with a TRIOS scanner. For labs that do not have a TRIOS subscription, 3Shape will not manage support or subscriptions for these products. In such c...

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Updated July 27th, 2024 by Karyna Yashchenko

Upgrading and Downgrading Subscription Plans

TRIOS Only is a basic service agreement that enables the budget-sensitive dental professional to be part of the digital scanning revolution with zero ongoing costs. Updates to the TRIOS software are included in TRIOS Only, and you will benefit from continuous improvements of existing features. When 3Shape launches new and innovative features, we may...

1 min reading time
Updated October 17th, 2025 by Karyna Yashchenko

Extend Your TRIOS Care: How to Purchase Additional Years

Additional years of TRIOS Care  In certain regions, 3Shape provides the possibility for customers to purchase an additional 2 and additional 4 years of TRIOS Care either at a new sale or upon the next renewal. For more information regarding availability and pricing, please contact your reseller or 3Shape representative. It is possible to purchase 1 ...

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Updated December 10th, 2025 by Karyna Yashchenko

How to Pay for Your Subscription Renewal: Payment Options

Preferred Webshop Payment Methods Credit card (for North America and in Europe: UK, Spain, Italy, France, Germany, Portugal, Austria, Belgium, Netherlands, Luxembourg, Ireland) SEPA (Spain, Italy, France, Germany, Portugal, Austria, Belgium, Netherlands, Luxembourg, Ireland) BACS - Direct Debit (for the UK only) ACH - Direct Debit (for the North Ame...

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Updated July 23rd, 2025 by Karyna Yashchenko

Common Questions About TRIOS Care and TRIOS Only Renewal

90 days warranty grace period for TRIOS Only upgrading back to TRIOS Care  A TRIOS customer that upgrades from TRIOS Only to TRIOS Care is not covered by the warranty policy during their first 90 days on TRIOS Care. Other TRIOS Care benefits (e.g., support coverage, exclusive trainings, and discounts) are available from the moment of upgrading. Why ...

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