Rescheduling a case from Production
29/01/2025You can reschedule case ship and/or due dates from the Production Dashboard, as well as, reschedule individal step dates.
Rescheduling multiple cases' ship and/or due dates in a batch
Use checkboxes to select cases. Click Actions > Reschedule.
In the pop-out window, enter a ship date, then a due date, and click Update
Rescheduling ship and due dates OR indvidual tasks for a single case
Click the Cases Action Gear & select Reschedule
In the pop-out window, enter Ship the Due date OR select a new date on the task line(s). Then click Update.