3Shape Webshop Guide: How to Renew a License

Step 1: To purchase a hardware item, renew an existing subscription, or buy a new subscription, sign in to Webshop. 

Select Sign In in the upper-right corner of the page and log in with your 3Shape Account. This should be the email used for Communicate, the one used to send cases to the lab from Unite.

Step 2: Enter your login credentials and select Sign In. After logging in, check that the correct region has been selected.

Step 3: To check the price and subscription, select the Account icon and go to the Products section. If you are using a mobile device, the main menu may appear at the bottom of the screen.

Select the down arrow to expand the subscription. Here, you can see the products under that subscription and information about the licenses, including:

• Scanner serial number
• Price without tax (the price with tax is calculated in the invoice sent to your email)

Step 4: In the menu, select Profile. Here, you can confirm and edit your company details. If you are in a region where VAT is applied, it is mandatory to include your VAT number.

If you would like to change the email address you are using, please contact our Support team.

Step 5: To add a payment method, scroll to the bottom of your profile page and enter the required details for your chosen payment method. For a list of payment methods, see How to Pay for Your Subscription Renewal: Payment Options article. 
Payment and license renewal will be processed automatically.

Related Reading

• What is a 3Shape Account and where can you use it

Contact 3Shape Support if you have any further questions.
 
For full information on correct usage consult the official Safety and Setup Guide and the most current Manual.