Creating a Backup During Dental System Installation or Upgrade
24/11/2023When running the Dental System installer on an existing installation of the same version, or when upgrading to a newer version, a backup can be created before the installation or upgrade process continues.
Creating a Backup
Step 1: Close all Dental System applications.
Step 2: Run the Dental System installer.
Step 3: Select the preferred installation or upgrade method:
- "Standard" – Creates a backup using the default settings.
- "Custom" – Allows you to configure the backup settings before creating the backup.
Types of backup
The following backup types are available:
Full Backup
Includes:
- Database
- Settings
- Material files
- Library files
A Full Backup is always created during a "Standard" installation or upgrade.
Quick Backup
Includes:
- Database
- Settings
- Material files
A Quick Backup can be selected during a "Custom" installation or upgrade.
Backup file location
By default, backup files are created in: C:\3Shape\Backup
When using a "Custom" installation or upgrade, you can specify a different backup location.

Files Created in the Backup Folder
The backup process creates the following files:
- [backup file name].txt – Contains the backup date and time stamp.
- [backup file name]_version.xml – Contains version information for the backed-up applications.
- [backup file name].zip – Contains the backed-up data.
Important Information
Orders stored in the order directory are not included in the backup.
The default order directory is: C:\3Shape
If order data needs to be preserved, it must be backed up manually, for example by copying the orders to an external drive.
Contact 3Shape Support if you have any further questions.
For full information on correct usage consult the official Safety and Setup Guide and the most current Manual.