Upgrade to the latest version of Unite software for improved performance and a seamless product experience. Learn how to upgrade with our step-by-step guide.
Troubleshooting
Troubleshooting
- "Different time settings" error in 3Shape Unite
- After clicking on the scan page, entering is impossible because a message appears saying "Scan Streams (Raw Data) Not available anymore" in 3 Shape Unite
- "The communicate account for user is already in use. Try to use another communicate account" error in 3Shape Unite
- It is not possible to access the Scan page because it is grayed out and a message appears "The Scan Streams are located on another machine"
- "The case is currently locked" in 3Shape Unite
- Troubleshooting dongle errors in Dental Desktop-Unite
- Unite is not able to install updates. The update process is stuck at XX%
- TRIOS orders sent by Direct Connect do not appear in Ortho TRIOS inbox