Unite is not able to install updates. The update process is stuck at XX%
09/11/2023When there is a local limitation on the network the progress bar may stall during update process.

Possible workarounds
- Temporally disable the firewalls if you or your reseller agree with this.
- Check with your IT department that your network is set up for Dental Desktop/3shape UNITE here: Dental Desktop Network Connections.
- Try connecting via a more stable connection type (Ethernet cable instead of Wi-Fi).
- Try connecting via a mobile hotspot.
If none of the above resolve the issue, try:
- Closing 3shape UNITE.
- Restarting your PC and log in again on the software, (it will start from 0% but quickly proceed to the previous value).
If the issue persists after performing these steps, contact 3Shape Support.