3Shape Communicate application does not login in Android phones

When logging in to the Communicate app on an Android device, you may see the below error after entering your credentials. This occurs when Chrome is not set as the default browser on the device.

Solution

Step 1: On your Android, open Settings

Step 2: Tap Apps & Notifications

Step 3: At the bottom, tap Advanced

Step 4: Tap Default apps

Step 5: Tap Browser App Chrome

Step 6: Log into Communicate app again

Contact 3Shape Support if you have further questions.

For full information on correct usage please consult the official Safety and Setup Guide and the most current Manual.