Change Payment Information

Change Payment Information

06/10/2025

Introduction

This article explains how to add, edit, or remove payment information for your Dx Plus subscription using the 3Shape Webshop platform.

Prerequisites

NOTE: Payment information management is only accessible to customers. Support cannot access or modify it and can only view the last four digits of a card.

 

Credit Card Payments

Supported cards: MasterCard, Visa, and American Express (AMEX).

 

To add a Credit Card:

  1. Go to your profile on the Webshop platform

 

2. Select Add a new card at the bottom of the profile page.

3. Enter the required details

4. To set the card as your primary payment method 

  • Select Set card as primary when entering your details, or
  • Select the three dots next to the card and choose Set card as primary.

To Edit a Credit Card

Only the Card name can be edited after the card is added. 

To Delete a Credit Card

  1. Click the three dots next to the card
  2. Select Delete card

SEPA Payments (Spain, Italy, France, and Germany)

  1. Go to your Profile in the Webshop
  2. Select the SEPA payment option.
  3. Enter the following details:
  • Account holder name
  • IBAN

BACS Payments (UK only)

  1. Go to your Profile on the Webshop
  2. Select the BACS-Direct Debit payment option
  3. Enter your bank credentials
  4. Authorize the regular charge

 

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