🎓Creating a Backup During Dental System Installation or Upgrade

🎓Creating a Backup During Dental System Installation or Upgrade

09/09/2026

When running the Dental System installer on an existing installation of the same version, or when upgrading to a newer version, a backup can be created before the installation or upgrade process continues.

Creating a Backup

Step 1: Close all Dental System applications.

Step 2: Run the Dental System installer.

Step 3: Select the preferred installation or upgrade method:

  • "Standard" – Creates a backup using the default settings.
  • "Custom" – Allows you to configure the backup settings before creating the backup.

Types of backup

The following backup types are available:

 

Full Backup

Includes:

  • Database
  • Settings
  • Material files
  • Library files

A Full Backup is always created during a "Standard" installation or upgrade.

 

Quick Backup

Includes:

  • Database
  • Settings
  • Material files

A Quick Backup can be selected during a "Custom" installation or upgrade.

! NOTE: Always run Full backup on customer's system.

 

Backup file location

By default, backup files are created in: C:\3Shape\Backup

When using a "Custom" installation or upgrade, you can specify a different backup location.

Files Created in the Backup Folder

The backup process creates the following files:

  • [backup file name].txt – Contains the backup date and time stamp.
  • [backup file name]_version.xml – Contains version information for the backed-up applications.
  • [backup file name].zip – Contains the backed-up data.

Important Information

Orders stored in the order directory are not included in the backup.

The default order directory is: C:\3Shape

If order data needs to be preserved, it must be backed up manually, for example by copying the orders to an external drive.

! NOTE: Orders from order directory (C:\3Shape by default) will not be backed up. The user must do it manually, e.g. by copying the orders to an external drive.

See also: How to create and restore database backup using Command prompt in Windows

See also: How to restore backup using Dental System installer - 3Shape

 

Contact 3Shape Support if you have any further questions.
 
For full information on correct usage consult the official Safety and Setup Guide and the most current Manual.

Was this article helpful?

Give feedback about this article