Configuring 3Shape Communicate in Dental System

Configuring 3Shape Communicate in Dental System

24/07/2024

Creating a 3Shape Communicate Account

Step 1: Open "3Shape Dental System".

Step 2: Click "Create 3Shape Account".

Step 3: Enter the required account information.

Step 4: Click "Create My Account".

Create a separate 3Shape Communicate account from the one used on the TRIOS clinic side. Using the same account for both systems prevents orders from being delivered correctly.

 

Step 5: Open the confirmation email.

Step 6: Click the activation link to verify the account.

Step 7: Sign in to the 3Shape Communicate Portal using the registered email address and password.

Step 8: Open the "Connections" section.

Step 9: Add the required clinic connections.

Configuring 3Shape Communicate in Dental System Control Panel

Step 1: Open "3Shape Dental System Control Panel".

Step 2: Click "Add Another Profile".

Step 3: Enter the 3Shape Communicate email address and password.

Step 4: Create a PIN code.

Step 5: Re-enter the PIN code to confirm it.

Step 6: After the Home page opens, select "Tools".

Step 7: Open the "3Shape Communicate" tab.

Step 8: Under "3Shape Communicate Integration", click "Configure".

Step 9: Select "Enable".

Step 10: Click "+" to add the account.

Step 11: Click "Import Connections".

Step 12: Import the connections from the 3Shape Communicate Portal.

Step 13: Click "OK".

Step 14: Save the changes and close "3Shape Dental System Control Panel".

Import the connections each time a new connection is added in the 3Shape Communicate Portal.

 

Receiving TRIOS Orders

Step 1: Open "3Shape Dental System".

Step 2: Enter the PIN code.

Step 3: Open the "3Shape Communicate Inbox" tab.

Step 4: Click "Refresh".

Step 5: Wait for the orders to appear.

Step 6: Right-click the required order.

Step 7: Select "Accept".

Step 8: Confirm the acceptance when prompted.

Step 9: When the Order Form opens, click "OK" to convert the TRIOS order using Dental System materials.

Automatic conversion rules are applied. If a conversion rule has already been saved, future orders with the same materials are converted automatically.

After the order is accepted, it is moved to the "Orders" tab and is ready for processing.

 


Contact 3Shape Support if you have any further questions.

For full information on correct usage consult the official Safety and Setup Guide and the most current Manual.

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