"Your Licenses Are Expired" Message After Migrating from Dongle to Cloud Licenses

After migrating licenses from a Dongle to Cloud License the message below may appear when opening Dental Manager or Dental System Control Panel. This message can appear for one of the following reasons:

• The licenses have expired
• The software is still configured to use Dongle Licenses instead of the available Cloud Licenses

Resolution

Verify that the software is configured to use Cloud Licenses:

Step 1: Open Dental System Control Panel.

Step 2: Navigate to Subscription Management under the Tools section.

Step 3: Under the License Service section, make sure that Use cloud license is checked off.

Step 4: After switching to Cloud Licenses, restart the application and verify whether the message is resolved.

Contact 3Shape Support if you have any further questions.

For full information on correct usage consult the official Safety and Setup Guide and the most current Manual.