"Unable to create a screenshot. Please ensure that you use the latest video/OpenGL drivers." in Dental Designer
08/11/2023Unable to create a screenshot
"Unable to create a screenshot. Please ensure that you use the latest video/OpenGL drivers." when trying to take a screenshot in Dental Designer.
Root cause: non-NVIDIA graphics card is used or GC driver is outdated
Affected versions: all
Solutions:
- Check that NVIDIA Graphic card is used during the design (e. g. Task Manager -> tab Performance). If not:
- Update the drivers from your Nvidia Graphic card.
- Restart the Dental application