Troubleshooting
Troubleshooting
- How to deal with "ScanIt Dental communication error" message
- General article: "Calibration failed” errors during lab scanner calibration
- Types of error messages when scanning with a lab scanner in 3Shape ScanIt Dental
- "Scanning not allowed while toplight is on" when scanning in DS-2018 or lower with E1, E2 or E3 scanner
- "Unable to create a screenshot. Please ensure that you use the latest video/OpenGL drivers." in Dental Designer
- Resolving "Current dongle configuration doesn't allow to save the design" Error
- Resolving "Unable to import the order. Unsupported material file version" When Importing an Order into Dental Manager
- Resolving "Stream read error" when opening Dental Manager or Dental System Control Panel
- Resolving "CAM output could not be generated. Manufacturing process method is not defined for the order" when Generating CAM Output
- Resolving "TRIOSScanData: Stream Read Error." When Exporting TRIOS Scans in Dental Manager
- Resolving "The Manufacturing Process for the Order Is Not in the List of Allowed Processes" When Starting a Design
- Resolving "Cannot Upload File to Remote Site xxxx" When Sending Orders Through FTP from Lab to Lab
- Resolving "Access to the Path ...\ScanItDental\DSAppCustomization.xml.bak Is Denied" When Opening Dental Manager or Starting a Scan
- Resolving orders sent to manufacturer in DS-2018 or later not appearing up on the FTP server
- Resolving "Unable to Load XML Document (XML Document Must Have a Top Element)" When Starting a Design In Dental Manager
- Resolving "An Error Occurred While CAM Output Generation. Error Message: The Specified Path Was Not Found" when Generating CAM Output
- Resolving "Incomplete or Invalid Order" for Implant Studio Orders in 3Shape Communicate Inbox in Dental Manager
- Resolving "The Scanner Did Not Make Any Output Files" When Scanning in ScanIt Dental
- Resolving "Incomplete or Invalid Order" Arriving from Implant System in Dental Manager TRIOS Inbox
- Improving Slow Post-Processing Performance in ScanIt Dental