Troubleshooting
Troubleshooting
- Failed to morph anatomy shape to its die interface
- CAM output is not generated automatically when completing the design
- "Access violation in module DentalDesigner.exe" in Dental Designer (general article)
- Error: The part is signed with "[Provider name]" and the corresponding option is not enabled on the site or the local key file is not updated
- "The manufacturing process for the order is not in the list of allowed processes" when starting to design
- Part of scan disappears after trimming in Dental Designer or Model Builder
- "No more saves available in dongle" on Save step in DentalDesigner even if the user has CAD points
- "Invalid boundary" after placing cut out line in Dental Designer
- During the design in Dental Designer - part of the model and design disappear.
- EM "Order not supported. Invalid boundary (Boundary.Count=2)" when opening an order in Model Builder
- "Failed to morph anatomy shape to its die interface" on Anatomy design step in Dental Designer
- Holes in scans when redesign the order with digital impression scans
- "DentalDesigner: System Error. Code: 2. The system cannot find the file specified." when trying to design a scanned order
- "Unable to create a screenshot. Please ensure that you use the latest video/OpenGL drivers." in Dental Designer
- "Abutment limitations violated" on Finalize step of anatomical abutment design
- "Abutment top cap angle violated" on Finalize step of abutment design
- "Cannot generate the CAM output for [indication] because [library name] is not allowed to be produced locally" when generating CAM output
- "Current dongle configuration doesn't allow to save the design"
- "Exception TPen in module ModelBuilder.exe" in ModelBuilder
- "Inlay UNN - Die interface model could not be produced" when try to create margin line on die interface step
- Access Violation or Gingiva line violation when trying to create a gingiva base for full dentures
- EM "Trying to add a facet to an edge as "left/right", but "left/right" facet already exists"